Hey I have tried to do that but it still gives me the same error. I am not trying to get django error emails, but rather I want to send an email using the django send_mail function.

SMTPAuthenticationError at /getinfo/
(535, '5.7.0 authentication failed')

these are my settings:
EMAIL_HOST = 'mail3.webfaction.com'
EMAIL_HOST_USER = 'swanznito'
EMAIL_HOST_PASSWORD = '******'
EMAIL_PORT = '25'
DEFAULT_FROM_EMAIL = "swanznito@mydomain.com"
SERVER_EMAIL = "swanznito@mydomain.com"

is there a particular mailbox that the DEFAULT_FROM_EMAIL and SERVER_EMAIL have to be?

any other ideas?

fogleman wrote:

I have EMAIL_PORT = 25 (integer, not a string) in my settings.  Not sure if that's the problem.

thanks for the quick reply but yea that still didn't work.

haha! it worked. thanks iaihmb. youre a lifesaver

dkiesow wrote:

I am having no luck with this - trying to send the Django broken_link emails.

Settings.py:

EMAIL_HOST = 'mail4.webfaction.com'
EMAIL_HOST_USER= 'dkiesow'
EMAIL_FROM = "damon@kiesow.net"
EMAIL_HOST_PASSWORD= '******'
EMAIL_PORT= '25'
SEND_BROKEN_LINK_EMAILS = True
DEFAULT_FROM_EMAIL = "damon@kiesow.net"
SERVER_MAIL= "damon@kiesow.net"

Any suggestions?

Assuming your password is correct then your settings look OK... Do you get any useful error message in your logs?


Remi.

I have always found this a little annoying, almost everything that is installed in webfaction needs to be magled to use the external mail server. why can't you guys enable the local sendmail for apps to send out notifications? I have seen this happen with trac, wordpress and drupal.

mae wrote:

I have always found this a little annoying, almost everything that is installed in webfaction needs to be magled to use the external mail server. why can't you guys enable the local sendmail for apps to send out notifications? I have seen this happen with trac, wordpress and drupal.

There a few reasons for doing it that way:

- performance: we feel like e-mail traffic shouldn't impact websites

- monitoring: people can do a lot of bad things with an SMTP server so we want to monitor what's happening (make sure nobody is sending spam for instance). Having only a few dedicated SMTP servers makes this a lot easier

It's true that a few tools don't support external SMTP servers with authentication our of the box but this is becoming less and less frequent because most new tools or new versions of existing tools do support it.

Cheers,

Remi.

I believe that that this is your problem:

SEND_BROKEN_LINK_EMAILS = 'True'

SEND_BROKEN_LINK_EMAILS needs to be set to True, not 'True'.

Django can send e-mail, see:

[dkiesow@web23 banjo]$ python2.5 manage.py shell
Python 2.5.1 (r251, Nov  9 2007, 22:28:58)
[GCC 4.1.1 20070105 (Red Hat 4.1.1-52)] on linux2
Type "help", "copyright", "credits" or "license" for more information.
(InteractiveConsole)
>>> from django.core.mail import send_mail
>>> send_mail('Test', 'Test', 'damon@kiesow.net', ['david@webfaction.com'])
1
>>>
[dkiesow@web23 banjo]$

Hope it helps.

Actually - I am now getting an error in the logs:

SMTPSenderRefused: (553, '5.5.4 <root@localhost>... Real domain name required for sender address', 'root@localhost'), referer:

Will try to track this down, but not sure why it is not recognizing the settings.py directives.

IAIHMB wrote:

[dkiesow@web23 banjo]$ python2.5 manage.py shell
Python 2.5.1 (r251, Nov  9 2007, 22:28:58)
[GCC 4.1.1 20070105 (Red Hat 4.1.1-52)] on linux2
Type "help", "copyright", "credits" or "license" for more information.
(InteractiveConsole)
>>> from django.core.mail import send_mail
>>> send_mail('Test', 'Test', 'damon@kiesow.net', ['david@webfaction.com'])
1
>>>
[dkiesow@web23 banjo]$

Hi, I've been running into some email issues and ran across this thread. When I try the exact same thing you're doing above, I get an error at the point where I try to import send_mail:

[knoxvoice@web31 knoxvoice]$ python2.5 manage.py shell
Python 2.5.1 (r251, Feb 27 2008, 16:29:04)
[GCC 4.1.2 20070626 (Red Hat 4.1.2-14)] on linux2
Type "help", "copyright", "credits" or "license" for more information.
(InteractiveConsole)
>>> from django.core.mail import send_mail
Traceback (most recent call last):
  File "<console>", line 1, in <module>
  File "/home/knoxvoice/lib/python2.5/django/core/mail.py", line 4, in <module>
    from email.MIMEText import MIMEText
  File "/home/knoxvoice/webapps/django/knoxvoice/email.py", line 3, in <module>
    import smtplib
  File "/usr/local/lib/python2.5/smtplib.py", line 46, in <module>
    import email.Utils
ImportError: No module named Utils
>>>

Any idea what might be happening? This is a brand new account.

- Jason

That did the trick. Thanks!

I'm unable to get error emails using the following:

EMAIL_HOST = 'mail5.webfaction.com'
EMAIL_HOST_USER = 'pbeeson'
EMAIL_HOST_PASSWORD = '********'
DEFAULT_FROM_EMAIL = 'noreply@knoxd.com'
SEND_BROKEN_LINK_EMAILS = True
SERVER_EMAIL = 'patrick@knoxd.com'
EMAIL_PORT = 25

I can however receive emails sent using my site's contact form to the admins listed in the settings.py (using smtp). Any help would be appreciated!

I did, and I get the following traceback:

>>> from django.core.mail import send_mail
>>> send_mail('Test', 'Test', 'patrick@knoxd.com', ['patrick@patrickbeeson.com'])
Traceback (most recent call last):
  File "<console>", line 1, in <module>
  File "/home/pbeeson/webapps/django/lib/django/core/mail.py", line 333, in send_mail
    connection=connection).send()
  File "/home/pbeeson/webapps/django/lib/django/core/mail.py", line 259, in send
    return self.get_connection(fail_silently).send_messages([self])
  File "/home/pbeeson/webapps/django/lib/django/core/mail.py", line 162, in send_messages
    new_conn_created = self.open()
  File "/home/pbeeson/webapps/django/lib/django/core/mail.py", line 127, in open
    local_hostname=DNS_NAME.get_fqdn())
  File "/usr/local/lib/python2.5/smtplib.py", line 244, in __init__
    (code, msg) = self.connect(host, port)
  File "/usr/local/lib/python2.5/smtplib.py", line 310, in connect
    raise socket.error, msg
error: (111, 'Connection refused')

Also, when I use "mail5.webfaction.com" instead of "smtp5.webfaction.com" I can't use my site's contact form.